• Robert Firebaugh
    Experienced leader creating designs that deliver results.
  • A champion for the customer
    Delivering experiences that improves lives.
  • How can I help?
    Great solutions come from asking the right questions.

Leads by example creating culture of learning and collaboration.

About Me

Hello!

My name is Robert. I love building consumer experiences. I'm passionate about experiences that help people in their daily lives. From educational apps that teach you new things, business apps that make your job easier, to game experiences when you need that little break from life.

In my free time you'll find me writing, illustrating children books, jogging along the coast or participating in a local race. I'm also a 3d printing enthusiast and enjoy creating a variety of different designs.

Professional Skills

  • Native Design, Mobile UX Trends, New App Development, Feature Roadmap, Onboarding, Human-centered Design, Pitch Process, UX/UI Design, Art Direction, App Development, 3d Development/Unity, Web Design, Rich Media Advertising, Illustration, Animation, Audio

  • Software Proficiencies

    • Sketch, Zeplin, Invision, Proto.io, Articulate 360, Axure, Principle, Framer, Flash, Photoshop, Illustrator, After Effects, Premiere, Jira, Unity, Maya, Google Docs, Sheets, Slides, MS Office, HTML, CSS, JavaScript

Achievements

• Otter.ai App Reaches 1 Million users
• Otter.ai receives App of the Day for Apple App Store
• Good&Co App surpasses 2 Million downloads
• Designed revenue booming features for Zynga's Frontierville
• Zynga's Frontierville reached 20 million monthly active users
• Best Game Award, Flash Kit Conference for Mini Golf
• People's Choice Award, Flash Forward Conference for Mini Golf
• Awarded full-tuition scholarship to Art Institute of Seattle

Publications

    • Macromedia Flash Professional 8 Game Graphics Author & Illustrator
    • Illustrating with Macromedia Flash Professional 8 Author & Illustrator
    • Illustrating with Macromedia Flash MX 2004 Author & Illustrator
    • Macromedia Flash MX Game Design Demystified Contributing Author
    • Computer Arts Magazine; Issues 116, 98, 40
    • Computer Arts Projects Magazine; Issues 70, 61
    • Web Designer Magazine; Issues 99, 98, 95

Contact

  • San Francisco, CA

Resume

Download Resume

Work Experience

Otter.ai

Principal Product Designer, Jan 2019 - Present

Responsible for Otter.ai product design to help define the future of note-taking and sharing of conversations
• Delivering cohesive design language for all offerings across all platforms iOS, Android, and Web
• Working across disciplines delivering design solutions that drive growth and measurable outcomes
• Leading design process from user research, rapid prototypes, user testing, wireframes, final designs, to tracking performance
• Providing creative strategy for email, web site, print, social experiences that drive retention

Mozilla

Senior UX/UI Designer, Sep 2018 - Jan 2019

• Effectively communicate interaction ideas through wireframes, prototypes, style guides, and user flows
• Conducting user testing to improve and validate design decisions. Includes writing scripts, conducting the tests, and evaluating the data to formulate next steps
• Building fast, prototypes for testing in incision and usertesting.com
• Delivering polished visual design that connects with target audience and aligns with style guide
• Perform design QA to improve product during implementation phase, working closely with developers for rapid iteration

Good&Co

Director of Product Design, Aug 2017 - Mar 2018

Directing creative design solutions and leadership for smart hiring and team fit culture analytic tools
• Provide design leadership and direction on B2C and B2B projects including iOS, Android, and Web apps
• Directing and maintaining design process and strategy internally and on client facing projects
• Implemented all phases of design including planning, research, concept development, prototyping, testing, visual design, and asset hand-off
• Manage and mentor designers to develop and utilize design thinking methods, UX best practices, technical skills, and career path

Exploriverse

Director of Product Design/Founder, Jun 2013 - Aug 2017

Create children educational apps focusing on Common Core Math, Language Arts, Science, and Social Studies for the classroom and homeschool parents
• Design UX, prototype, and document app ideas to be built by external development team
• Illustrate, animate game graphics, and user interface. Manage outsourcing of external art and animation needs
• Design of Common Core educational curriculum and approach on tracking and displaying user behavioral data
• Establish app testing process and validation, along with rapid iteration process

PokerStars

Director of User Experience, Sep 2013 - Dec 2013

Provide expertise and recommendations on industry standards and problem solving for web and mobile Poker experiences
• Build and present game vision/ideas in the form of PowerPoint and rapid prototypes
• Design and document standards, guidelines, user flow, and wireframes for a clear understanding of scope and functionality
• Mentor, manage and instruct foreign design team across the globe

Zynga

Director of User Experience, Jun 2010 - Jun 2013

Set new standards for interface design and storytelling for mobile and web platforms that surpassed business goals and delivered millions in revenue
• Establish and maintain UX/UI best practices that meet player expectations and strengthen brand and share across departments
• Develop UX creative processes that foster design of compelling experiences through flow diagrams, wireframes, and prototypes
• Initiate a UI pipeline on a live game delivering to fast paced development cycles while maintaining quality and promoting cost effective development
• Perform A/B & usability testing and data assessment to iterate on FTUE, core UX and maximize spending
• Growing a team, mentoring talent, and sharing knowledge on site and across many games
• Provided vision for UI look and feel through style guides

Electrotank

Director of Creative/Co-Founder, Jun 2001 - Jun 2011

Conceptualize, design and manage the production of online Flash games and virtual worlds
• Define and develop new cutting-edge, well-balanced online gaming experiences
• Oversee the Master Game Design Documentation process
• Manage in-house art creation and third-party production cycles / assignments
• Work with prospective clients to translate vision into profitable gaming brands

Education

The Art Institute of Seattle 1996-1998 Associate of Applied Arts in Computer Animation